Business Process Mapping and Analysis Course


Business Process and Performance Improvement Course

Duration: 2 days
Scheduled date: 21-22 November 2023
Enrolment fee: $1,200 AUD ($1,020 per person for groups of 5 or more)
Delivery mode: Hybrid online and classroom, face-to-face
Location: Sydney CBD and online
Prerequisite: There is no prerequisite for this course.
Technical Requirements: Laptop with Microsoft Office and Visio Professional installed.

In-house or online delivery
All Australian states and neighbouring countries, contact the course coordinator on 04015 24680 for more information. Recommended for groups of 10 or more for in-house delivery, and groups of 5 or more for online delivery.

What you will receive
  • The course presentation slides in digital PDF format.
  • Morning tea, lunch and afternoon tea.
  • Certificate upon successful completion.

Overview

In today's ever-changing business landscape, optimising processes is the key to organisational success. Whether you're an experienced professional or a curious learner, this course is thoughtfully designed to equip you with the essential skills and methodologies, including both BPMN (Business Process Model and Notation) and basic notations, for navigating complex processes, visualising workflows, and driving efficiency within your organisation.

Why Business Process Mapping Matters
In the pursuit of excellence, businesses are constantly striving to streamline operations, reduce waste, and enhance overall productivity. Business Process Mapping, using both Basic Notations and BPMN, serves as a powerful tool that allows organisations to gain a clear, visual representation of their processes. By uncovering inefficiencies, identifying bottlenecks, and fostering a culture of continuous improvement, this course empowers you to create leaner, more agile, and customer-centric businesses.

What to Expect in This Course
We have crafted this course to provide you with a comprehensive understanding of Business Process Mapping with both Basic Notations and BPMN. Over the span of 3 days, we will delve into the following key areas:
  1. Introduction to Business Process Mapping:Understand the fundamentals of process mapping, its significance in streamlining workflows, and the use of basic notations for process visualisation.
  2. Basic Notations for Process Mapping:Explore common symbols and notations used in process mapping for clear and concise representation.
  3. BPMN Process Mapping Techniques:Dive into different BPMN process mapping methodologies, including flowcharts, swimlane diagrams, and value stream maps, to visually represent complex processes.
  4. Process Analysis and Improvement using Basic Notations and BPMN:Learn how to analyse mapped processes with both Basic Notations and BPMN, identify areas for improvement, and implement effective changes to optimise performance.
  5. Process Mapping Tools and Software:Discover the tools and software available for both BPMN and basic process mapping, and gain hands-on experience with popular applications.
  6. Data Collection for Process Mapping:Explore strategies for collecting accurate data to create reliable process maps using both notations and drive data-driven decisions.
  7. Mapping Cross-Functional Processes:Learn how to map processes that involve multiple departments using both Basic Notations and BPMN, fostering collaboration and alignment.
  8. Practical Application and Case Studies:Apply your newfound knowledge through practical exercises and real-world case studies using both Basic Notations and BPMN to reinforce your understanding.
Who Should Enrol?
This course is open to professionals from diverse backgrounds, including but not limited to:
  • Business Analysts and Process Improvement Specialists seeking to enhance their analytical skills with both Basic Notations and BPMN.
  • Operations Managers and Team Leaders aiming to optimise workflows and enhance team collaboration using both notations.
  • Entrepreneurs and Business Owners keen on visualising and streamlining their business processes with both Basic Notations and BPMN.
  • Project Managers looking to drive process efficiencies and achieve project success using both notations.
  • Anyone interested in acquiring valuable skills with both Basic Notations and BPMN to drive process improvement initiatives.

Instructor
Dr Ali Khosravi is a Senior Consultant at Excellencers Co. He has completed his PhD at Macquarie University, Sydney and has led numerous Business Improvement projects within a range of industries including health, education, telecommunication, construction, water and sewerage, power generation and distribution, food, automotive, oil drilling, and a two-billion-dollar oil refinery and petrochemical complex project where he was in charge of the whole feasibility study. His main fields of expertise include Business Excellence and Business Process / Performance Management. He has published articles in international journals such as Business Process Management Journal and Total Quality Management and Business Excellence Journal.

Cancellation policy
Courses will be held subject to sufficient registrations. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply.

Conclusion

Are you eager to unlock the potential of your business through process optimisation using both Basic Notations and BPMN? Enrol in our transformative Business Process Mapping Training Course and embark on a journey towards enhanced productivity, reduced waste, and improved customer satisfaction.

The power to visualise, analyse, and optimise processes lies within your grasp. Join us now, and let's make a positive impact on your organisation together!

(Course details: Duration - 2 Days, Mode - Online/In-person, Schedule: 21-22 Nov 2023